INTOUCH GROUP
InTouch Group is a Directv commercial national accounts contractor. We design, build, service and install unique entertainment solutions for all businesses, government, airports, healthcare and fortune 500 companies coast to coast— including Alaska and Hawaii.
ABOUT US
We are an established Directv retailer/ contractor, and a popular low voltage Installation Company with an excellent track record for the best customer satisfaction.
Our leadership team has over 50 years combined experience with advanced technologies in commercial and residential installations of a variety of products and services.
Our primary focus is and has been for the last 25 years doing our job right the first time, and by doing so, we consistently maintain the highest customer satisfaction.
We strive to establish long-term collaborative partnerships with our customers and become their trusted partner. Such partnerships allow us to build dedicated teams, to create and maintain client-specific knowledge, and to seek overall process improvements and efficiency gains over time.
EXECUTIVE TEAM
Amir BenAly
Founder and CEO
Amir BenAly, is a tech industry veteran and performance-driven professional with over 30 years of comprehensive achievements in management, and a
track record for consistently meeting goals and delivering a high level of job performance with proven ability to build strong customer and partner relationships. He uses his unique leadership skills to keep employees motivated, resolve conflicts, and make hard decisions when needed.
Amir has a proven track record for developing unique team training programs by focus mainly on quality assurance standards, regulatory compliance issues, cost reduction, budget control and inventory management, and using
analytical skills to find unique solutions to difficult situations with exceptional time and workload management skills.
Amir holds a bachelor’s degree in Electronics Engineering, power limited technician license, and technology systems contractor license.
Amir also has a passion for aviation and holds a private pilot certification.
Jessica Hicks
VP Of Operations
Jessica Hicks, brings overall direction and guidance to the operational activities of the company. Her skills including identifying ways to maximize revenue, analyze financial reports, ensure company policies and procedures are followed by each department; attracting, retaining, and motivating staff; reporting and sharing information with the executive team; Identifying and leading new business opportunities; and ensuring highly productive relationships and partnerships for the benefit of the organization.
Jessica sets goals, monitors work, and evaluates results to ensure operating requirements are met and are in line with the needs and mission of the organization.
William Wilson
Operations Coordinator
William Wilson, oversees the day-to-day operations of the company. He runs our dispatch and communicates closely with technicians as work is being performed to ensure high quality of work and clear scope. He thoroughly reviews technicians’ notes and photos upon completion of each work order to ensure each job is well-documented and completed to the highest standards.
Keith Holley
Fleet Manager
Keith Holley, oversees and manages our whole fleet. He monitors, maintains, and improves the company’s transportation process, which is a vital element of our over-the-road business. His responsibilities include expanding and enhancing the fleet of vehicles, scheduling regular maintenance, ordering urgent or emergency repairs as needed, managing vehicle insurance and provide reports to management. He also ensures all of our technicians have the equipment they need to successfully complete their jobs.
CUSTOMERS
